Operation Excellence Analyst (DHL eCommerce Solutions)

Bangkok, Bangkok, Thailand DHL eCommerce Solutions 31469 7. June, 2020


  • Analyzes existing practices and procedures to isolate areas ripe for improvement or enhancement including financial model.
  • Design, implement and review operations best practice to ensure process optimization, performance, productivity, effectiveness including cost reduction.
  • Review and introduce mechanism, tools, methodology to enhance and reinforce continuous improvement to achieve best practice.
  • Leading the path in streamlining processes, implement of new projects and initiative and change management to improve end-to-end operational performance to fulfill customer requirement.
  • Gather technical and non-technical feedback and requirement from internal/external stakeholders for future improvement to be consistence with current business situation.
  • Support operation issues in order to mitigate risk and bottleneck which related to on-time order delivery.
  • Brainstorm and formulate effective solutions, find solution for Operation team.
  • Recognize promising ideas and finds ways to introduce them into the company’s future plans
  • Support report to generate new process, tracking to operation.
  • Monitor and analyze key performance to identify operation issues gap to meet the KPIs.


  • Bachelor’s or Master’s degree in engineering, business administration, logistics, computer science, or related fields.
  • Build a strong relationship across functional.
  • Systematic, creative, innovative and positive thinking.
  • Able to work with any challenges and good adapting with changing situation.
  • New graduates with inquisitive and responsibility are welcome.
  • Extra for Process engineer and Process development be advantage.
  • Good command of English and communication/presentation skills.
  • Flexible to work independently and in a team of high performance individuals.
  • Able to work at both Central Hub Bangna km. 16.5 and GPF Tower on Wireless Road.

Facts and Figures

  • Business Unit

    DHL Distribution (Thailand) Limited

  • Employment Type

    Permanent Full-Time


I like working for DHL because it is the worldwide leader in logistics where customers and employees are always in focus.

Current Employee – Project Manager in Bonn