Operation Key Account Manager
Currently we are running a project for a big customer of ours, we are in need of a passionate individual who can lead the operations for the customer and insure the success of the project.
- Manages interface with Customer Service and Product
• Monitors Transactional Operations
• Ensures business implementation
• Monitor customer set goals, Analyze and review processes to ensure target achievements.
• Handling project accounts to meet their requirements and provide the customers with the highest
level of customer satisfaction.
• Evaluating customer’s feedback on service provided on monthly basis to meet the highest
level of service satisfaction
• Coordinating with Airlines & shipping service providers to get the best service level to
match the need of the customer.
Facts and Figures
DHL Global Forwarding MENAT
Work Permit Required