Field Sales Specialist

Bahrain DHL Global Forwarding, Freight req63402 27/07/2018

Main Accountabilities

Main tasks & key responsibilities:
• Seeks and prospects for MBC targets to win new customers generally in the 30k – 500k range Net Sales per annum
• Plans and manages all-sized Business Customers
• Builds rapport and trust with customers by being informed about customer’s business and the market
• Assesses the type and size of customer needs
• Recommends solutions based on customer needs by using industry knowledge
• Closes business connecting a customer need with a DHL solution and the value it may create for the customer
• Supports customer retention by conducting joints visits with Product, TL and organizing workshops inviting customers to share information on updated regulations, products, etc.
• Uses networks within the various Sales channels within DP DHL to collaborate on customers,
marketing strategies and offers a full supply chain of services to service customer needs
• Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for
customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's)
• Completely uses DGF iSELL
• Transfers SC with high value potential to key account Sales channel and opportunities with lower value to TeleSales (in case lead was not assigned correctly)

Educational Requirements

  • Marketing Bachelors Degree or any relative business degree

Functional Experience

• Deep knowledge on DGF products (AFR/OFR)
• Good communication and presentation skills, ideally selling experience in competitive markets
• High degree of self-confidence, initiative and commitment
• PC literate, excellent organizational, communication incl. telephone and writing skills

Geographical Experience

Knowledge of the industry, working areas and stakeholders

Language Requirements

 English -Excellent
 Arabic-Is a plus
Functional Competencies

  • Ability to work under pressure
  • Strong problem-solving mentality
  • Extensive knowledge of OFR /AFR Import Operations
  • Good administration skills
  • Results driven and attention

Facts and Figures

  • Working Hours


  • Business Unit

    DHL Global Forwarding MENAT

  • Employment Type

    Permanent Full-Time

  • Work Permit Required