GROW Program

The functional area Business Development and Strategy comprises different strategic topics of group wide or divisional relevance. Those topics range from strategic initiatives to identification, development and integration of new business areas and services.

The Post - eCommerce - Parcel Division (PeP) is well established in Germany as a top-quality provider of a broad range of letter mail services under the Deutsche Post brand and e-commerce and parcel services under the DHL brand. In addition we offer innovative solutions for business and private customers in the extended digital communications market.

DHL Freight is one of the leading road freight providers. Our network includes more than 160 terminals across Europe, parts of the Commonwealth of Independent States (CIS), North Africa, the Middle East and North America. With our road freight expertise, our terminal network, special services such as customs, trade fairs & events and branch-specific solutions, we simplify complex transport processes for our customers.

DHL Supply Chain is the globally leading logistics outsourcing provider for Supply Chain Solutions, including warehousing, transport and value added services.

Customer Solutions & Innovation (CSI) is DHL's cross-divisional commercial and innovation unit. We are responsible for managing about 100 of DHL's largest and most strategically important customers on behalf of all DHL business units. Furthermore we are managing the central innovation activities from our DHL Innovation Centers in Troisdorf and Singapore.

International positions in 2018

Corporate Center: Corporate Development

Strategy 2020 outlines our strategic priorities for the coming years and underscores Deutsche Post DHL’s goal to become the company that defines the logistics industry. The Corporate Departments have important roles to play in terms of leadership and governance in this process: They foster the development of cross-divisional topics, develop standards and coordinate their implementation group-wide.

Key activities are:

• Execution of complex analysis for different questions, e.g. industry and market, competitors, portfolio, customer satisfaction
• Development and evaluation of options, as well as deduction of recommendations referring to those questions, incl. structured illustration and presentation of results in the context of the Group’s strategy.
• Support of implementation, of performance relevant and cross-divisional projects in the context of digitalization and innovation.
• Execution of stakeholder analysis
• This area is characterized by high top-management involvement
• Topics are generally of international and worldwide relevance

Supply Chain: Strategic Transformation

As the world's leading contract logistics provider, we offer our clients high-quality and customised supply chain solutions based on standardised modular components including warehousing, transport and value-added services. The supply chain industry is benefiting greatly from technological advances, which provide visibility, efficient logistics operations as well as predictive analytics for standardised warehouse management and transport solutions – the foundation for an integrated supply chain.

• Run country performance reviews
• Support all Management presentations of the CEO e.g. internal Business Review Meetings, customer meetings, employee communications
• Define and align strategic priorities for the region
• Work with countries to challenge and align their strategy
• Work on strategic projects to deliver Strategy 2020 e.g. labor flexibility, organizational set-ups

Key activities are:

• Analyze data to prepare management presentations incl. design and storylining
• Work on own project:  structure, align with stakeholders, drive direction and analyze progress of initiatives (e.g. M&A review, eCommerce product development, increasing labor flexibility)
• Facilitate workshops

Product Development Domestic Delivery

The business division is providing the operational structures for the development of the DHL eCommerce and Mail International business. We are responsible for design, steering and control of global standards, processes and networks and aim to be a highly qualified, reliable and innovative provider for the product side of DHL and Post.

Key activities are:

• Develop novel overarching product features in alignment with global functions (e. g. IT, Operations) and regions
• Develop market and technology partnerships including pilots for several DHL eCommerce Domestic Delivery markets
• Implement and refine an innovation funnel process for Domestic Delivery

We have also published this position in the functional area of Operations.

All positions are located in Bonn.

Requirements

If you are interested in this area, you must possess outstanding analytical and conceptual abilities proven by exceptional results from your university career. You will be a good team player, you are solution oriented, creative, and have strong communication skills. Ideally you already gained first practical experience in the area of business consulting, marketing or logistics. Flexibility and above-average willingness and ability to work under pressure round up your profile.

Strategy & Business Development Post — eCommerce — Parcel

The advancing digitization, a multitude of new technologies and business models as well as innovations characterize our market. In the future, we want to anticipate these developments even better and make even more effective use of them in the context of Strategy 2020 for the further development of the PeP portfolio. The business unit "Strategy & Business Development PeP" is developing the prerequisites to advance important growth topics in the UB PeP and to launch successful business models at an early stage.

Key activities are:

• Support of strategic projects (i.e. analytic tasks around markets, customers, technologies)
• Assist the strategic planning process (i.e. portfolio analysis, performance metrics)
• Support of key optimization processes (i.e. process design, data analytics, process improvement)

The functional area "Corporate Functions" comprises various functions, activities and initiatives which are of Group-wide relevance.

International positions in 2018

Procurement: Global Sourcing Goods and Services

This area has experts who will guide and support the Divisions based on our sourcing strategies globally. Maximum usage of our services will help us to leverage our companies scale across countries, regions and divisions.

Key activities are:

• Analyzing the Strategic Sourcing Processes and identify opportunities to digitize these processes
• Working with StartUp Companies and other Solution Providers that could offer Solutions to a future driven Procurement Organization
• Exploring opportunities how DPDHL Procurement could further develop its Service Offering in a digitized Business World

All positions are located in Bonn.

Requirements

Strategic and innovative thinking are part of your strengths. Additionally, you possess strong conceptual and solution-oriented abilities. You are very good in communicating and convincing others. You like to take on responsibility.

For the area of procurement negotiation skills in an international environment, poise, an affinity for numbers and facts, as well as a solution-oriented approach should round up your profile.

As competence center Finance, this area lays the foundation for the successful management of the company – on a corporate as well as divisional level. Timely, high-quality information ensures transparency and makes a proactive contribution to the company’s success. Furthermore accounting and reporting systems are developed and run in this area.

International positions in 2018

Customer Solutions & Innovations (CSI): Finance Global Controlling & Reporting

The team is concentrated on ensuring consistent, premium quality financial services and products across all of CSI Finance. By working closely with the CSI Sector and Region Controlling teams and with our global divisional/functional counterparts we drive structure, reliability and simplicity.

Key activities are:

• Work on Cost to Serve Analysis and support the Global Detailed General Ledger data reporting process
• Support the PowerBI Dashboard Implementation for the Customer centric Financials Dashboard
• Develop CSI Sales Pipeline based on revenue forecast

Global Business Services: Corporate Audit & Security

The Corporate Internal Audit Function creates and delivers value for the group DPDHL by providing independent and objective auditing services and audit related consulting services with regard to compliance requirements for the Board and Senior Management.

Key activities are:

• Support further development of Audit Management System
• Support Spin-Off Projects like Resource-Management / Document Management
• Selective join our international team to support audit assignments

DHL Paket: Customer Accounting Parcel Europe

Within DHL Parcel Germany Customer Accounting DHL Parcel is responsible for the order-to-cash process including the automated billing system and revenue management in Germany and for market entries in Europe.

Key activities are:

• Description and implementation of new process and system requirements for billing
• Optimization of complex transactional processes on national level in collaboration with local teams, e. g. IT, Operations and Sales
• Design and implementation of a Sales initiative to approach customers on selected optimization topics
• Analyzing customer requirements and potential for differentiation vs. competitors e.g. in area of online services and electronic information

All positions are located in Bonn.

Requirements

If you are interested in this area, you should be able to think analytically and enjoy working with numbers in detail. You should be a self-confident individual as you will have contact to various, quite skeptical stakeholder. Additionally, you are able to handle freedom in working independently and you are having great commitment.

This area serves as the strategic partner for the divisions and supports them in the areas of personnel processes, personnel development, compensation, labor law and personnel controlling. Herewith, the area of HR strongly contributes to the goals of our strategy 2020 “Focus.Connect.Grow.”

International positions in 2018

Group Talent & HR Platform Management

This area designs and manage group-wide Talent processes and HR platforms by partnering with Divisions to contribute to the success of the business and to an environment where people are engaged, are rewarded and can grow.

Key activities are:

• Support a project to increase visibility of key talents for our business
• Work on the implementation of a ‘walk through tool’ for our global HR platform to improve the user experience of our employees
• Support the development and publishing of career stories of our employees to help potential candidates learn about the various opportunities within DPDHL Group

Global Business Services: HR-Strategy, Projects and Communication

HR Services supports the business of Deutsche Post DHL by delivering transactional payroll, recruiting administration, employee data administration and time management services via our worldwide network of Shared Service Centers, e.g. in Europe, Costa Rica, and Malaysia. We contribute to the success of our Business Partners (BPs) through continuous quality improvements, service innovations and cost optimization

Key activities are:

• Support the Managing program office of Strategy 2020 program for HR Services
• Support consistent application of the First Choice methodology and development of a continuous improvement culture in all process towers and centers through:
  • Introduction and global rollout of Net Promoter Approach (NPA), a tool for gathering immediate customer feedback and deriving improvement actions
  • Development of communication and change management materials, e.g. eLearning courses, campaigns etc.

Certified Logistics Professional (CLP)

The CLP program aims to boost our company’s success by engaging, exciting and empowering employees through a common culture, greater expertise and deeper knowledge of our mail and logistics business. The program focuses on how to make your work more fulfilling and help you realize the importance of your role in a global company such as DPDHL Group, and how your work is impacting people worldwide every day.

Key activities are:

• Support design and implementation of CLP modules across all organizations in scope
• Facilitate workshops and meetings with relevant stakeholder groups
• Support and drive engaging internal branding and communication
• Facilitate CLP modules

Location: Bonn

This area comprises the development of products and services, marketing concepts and all activities to ensure a successful commercialization of our services. Here, a strong customer focus and professionalism are important.

The Post - eCommerce - Parcel Division (PeP) is well established in Germany as a top-quality provider of a broad range of letter mail services under the Deutsche Post brand and e-commerce and parcel services under the DHL brand. In addition we offer innovative solutions for business and private customers in the extended digital communications market.

DHL Freight is one of the leading road freight providers. Our network includes more than 160 terminals across Europe, parts of the Commonwealth of Independent States (CIS), North Africa, the Middle East and North America. With our road freight expertise, our terminal network, special services such as customs, trade fairs & events and branch-specific solutions, we simplify complex transport processes for our customers.

International positions in 2018

Information Management at DHL eCommerce

Through targeted and structured internal and web communications, this area ensures consistent information management, across specific regions, for all communication channels in order to support DHL eCommerce in becoming the leading e-commerce enabler worldwide.

Key activities are:

• Development of an internal communications campaign
• Development, execution and follow up of a KPI Dashboard for website analytics on www.logistics.dhl/eCommerce
• Work on new features and content for the website, including SEO

Customer Solutions and Innovation: Marketing and Sales Enablement

On the cutting edge of advanced logistics thinking, the DHL Customer Solutions and Innovation unit drives innovative, industry specific solutions for our most strategically important customers worldwide and provides them with best in class account management. Unraveling the complex world of logistics, we provide our existing and potential strategic global Customers with integrated logistics solutions on behalf of the DHL business units that simplify the Customer experience.

Key activities are:

• Support review of CSI’s Marketing strategy, identify opportunities to introduce strategic projects across various marketing domains (Events, Social Media, E-mail marketing, PR etc.)
• Conduct research on relevance of market trends on the department’s strategic priorities
• Help shape the strategic roadmap for CSI Marketing & Sales Enablement

This area covers all strategic and operational activities of our transport and logistics business in the company’s division Post – eCommerce - Parcel. Key elements of success in this business include a high degree of standardization and continuously high process quality.

The Post - eCommerce - Parcel Division (PeP) is well established in Germany as a top-quality provider of a broad range of letter mail services under the Deutsche Post brand and e-commerce and parcel services under the DHL brand. In addition we offer innovative solutions for business and private customers in the extended digital communications market.

DHL Freight is one of the leading road freight providers. Our network includes more than 160 terminals across Europe, parts of the Commonwealth of Independent States (CIS), North Africa, the Middle East and North America. With our road freight expertise, our terminal network, special services such as customs, trade fairs & events and branch-specific solutions, we simplify complex transport processes for our customers.

International positions in 2018

Product Development Domestic Delivery

The business division is providing the operational structures for the development of the DHL eCommerce and Mail International business. We are responsible for design, steering and control of global standards, processes and networks and aim to be a highly qualified, reliable and innovative provider for the product side of DHL and Post.

Key activities are:

• Develop novel overarching product features in alignment with global functions (e. g. IT, Operations) and regions
• Develop market and technology partnerships including pilots for several DHL eCommerce Domestic Delivery markets
• Implement and refine an innovation funnel process for Domestic Delivery

We have also published this position in the functional area of Strategy/Business Development.

Location: Bonn

Among others, this area covers the following functions: The creation of system concepts for internal and external clients, the development and deployment of defined system concepts as part of project execution, and follow-up support as well as modification of the system landscape.

The Post - eCommerce - Parcel Division (PeP) is well established in Germany as a top-quality provider of a broad range of letter mail services under the Deutsche Post brand and e-commerce and parcel services under the DHL brand. In addition we offer innovative solutions for business and private customers in the extended digital communications market.

International positions in 2018

Parcel Europe IT-Systems Production

This division is responsible for the planning, designing and implementation of IT solutions to support the Parcel Business in Europe.

Key activities are:

• Support in planning, conception and realization of IT solutions
• Advice on the technical pages in all IT issues
• Research and analysis activities

IT-Services: Digital Lab

IT Services is the Business Technology Partner of DPDHL Group. It is one of the largest service lines of the Global Business Services (GBS) division serving all business units of Deutsche Post DHL globally across Europe, Americas and Asia-Pacific. The recently formed Digital Lab is a team of young, open minded innovators who are turning idea into reality to enable and support the digitalization journey of GBS and the Group.

Key activities are:

• Keeping the Digital Lab creativity center in Bonn up to date
• Further development and operation of the YellowCrowd idea management process and tool landscape
• Supporting Robot Process Automation projects

Application Support Architect

The IT Demand organization provides the infrastructure and services to deliver information that is timely, accurate and affordable. As a further priority, we address the critical topics of information security, data protection and privacy as well as business continuity and disaster recovery.

Key activities are:

• Assistance in the development of solutions for IT applications, taking into account the current market trends as well as the professional and business needs of the business, especially for apps and mobile solutions
• Support in the development of decision memos for the new / further development of IT applications and IT products in coordination with the lead architect or supervisor
• Quality assurance and coordination during the "Create" and "Major Change" phases in the context of IT product development processes / projects

This area comprises all sales activities to win and care for our customers. Here, a strong customer focus and professionalism are important.

The Post - eCommerce - Parcel Division (PeP) is well established in Germany as a top-quality provider of a broad range of letter mail services under the Deutsche Post brand and e-commerce and parcel services under the DHL brand. In addition we offer innovative solutions for business and private customers in the extended digital communications market.

Customer Solutions & Innovation (CSI) is DHL's cross-divisional commercial and innovation unit. We are responsible for managing about 100 of DHL's largest and most strategically important customers on behalf of all DHL business units. Furthermore we are managing the central innovation activities from our DHL Innovation Centers in Troisdorf and Singapore.

International positions in 2018

Currently there are only national sales positions in place.