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GROW Program

An 18-month development program for graduates and young professionals.

For Career Starters

GROW is an international program for high-flying graduates and young professionals. Throughout the course of this 18-month program based in Germany, you’ll experience new challenges, exciting opportunities, the chance to build your network and, potentially, international assignments.

Do you want to GROW with us?

Once the program is complete, you’ll be ready to assume responsibility-filled positions at Deutsche Post DHL Group – and help lead us into the future.

Next Start of Program: 1 October 2018
Start of Application Period: 17 January 2018

What you'll need

We look for candidates with a combination of strong academic performance, relevant professional experience and compelling personal qualities.

Program Schedule

From the day you join, we’ll look after your development and ensure you have everything you need to succeed. Here’s a taster.

Central introduction – 2 days

During our kick-off event, you’ll get to meet with other graduates on the program as well as with GROW alumni. You’ll also learn about our corporate values and objectives, not to mention the different divisions of Deutsche Post DHL Group.

Kickoff

Local introduction – 3.5 weeks

Once you’ve learned about our organization as a whole, you’ll enjoy an in-depth introduction to your specialization area. You’ll also visit some of our operational units, such as the Leipzig air hub or our warehouses.

Internship

First program phase – 7 months

During this phase, you’ll carry out a project in your specialization area. You’ll receive support and guidance from an experienced project manager, and you’ll also undertake the first of your training units: basic consulting skills.

Phase 1

Second program phase (Transfer phase) – 3 months

During the second phase of the program, you’ll explore various work areas and cultures. If you’re part of the international program, you’ll experience project work in another country, division or specialization area (or potentially all three). If you’re part of the national program, you’ll experience an assignment in another division and/or specialization area within Germany. Regardless of which program you’re part of, you’ll undertake your second training unit: process improvement methodology (First Choice).

Phase 2

Third program phase – 7 months

During the third phase of the program, you’ll work on another comprehensive project in your area of specialization. You’ll also prepare for transferring into your future role, and receive individual training.

Phase 3

Functional Areas

Your personal graduate program will begin with an important decision: which functional area fits best with your CV, abilities, interests and professional goals?

Business Development / Strategy

The functional area Business Development and Strategy comprises different strategic topics of group wide or divisional relevance. Those topics range from strategic initiatives to identification, development and integration of new business areas and services.

The Post - eCommerce - Parcel Division (PeP) is well established in Germany as a top-quality provider of a broad range of letter mail services under the Deutsche Post brand and e-commerce and parcel services under the DHL brand. In addition we offer innovative solutions for business and private customers in the extended digital communications market.

DHL Freight is one of the leading road freight providers. Our network includes more than 160 terminals across Europe, parts of the Commonwealth of Independent States (CIS), North Africa, the Middle East and North America. With our road freight expertise, our terminal network, special services such as customs, trade fairs & events and branch-specific solutions, we simplify complex transport processes for our customers.

DHL Supply Chain is the globally leading logistics outsourcing provider for Supply Chain Solutions, including warehousing, transport and value added services.

Customer Solutions & Innovation (CSI) is DHL's cross-divisional and innovation unit. We are responsible for managing about 100 of DHL's largest and most strategically important customers on behalf of all DHL business units. Furthermore we are managing the central innovation activities from our DHL Innovation Centers in Troisdorf and Singapore.

International positions in 2018

Corporate Center: Corporate Development

Key activities are:

  • Execution of complex analysis for different questions, e.g. industry and market, competitors, portfolio, customer satisfaction
  • Development and evaluation of options, as well as deduction of recommendations referring to those questions, incl. structured illustration and presentation of results in the context of the Group’s strategy
  • Execution of stakeholder analysis
  • Support of implementation, of performance relevant and cross-divisional projects in the context of digitalization and innovation.
  • This area is characterized by high top-management involvement
  • Topics are generally of international and worldwide relevance

Post – eCommerce – Parcel: Business Development & Strategy

As a cornerstone of the group Strategy 2020, the PeP Division is currently expanding its parcel and e-commerce services in Europe, Americas and Asia-Pacific.

Key activities are:

  • Implementation of Strategy 2020 in the business unit Post – eCommerce – Parcel
  • Initialization and support of strategic projects (i.e. analytic tasks around markets, customers, technologies)
  • Support of strategic planning process (i.e. portfolio analysis, performance metrics)
  • Support of key optimization processes (i.e. process design, data analytics, process improvement)

Post – eCommerce – Parcel: Strategy Operations

The area of operations PeP is responsible for the entire supply chain transport – sorting – delivery for Mail and Parcel in Germany and Europe.

Key activities of the department Strategy Operations are:

  • Supervision and coordination of overarching topics
  • Planning and organization of communication events (CPO events, roadshows, management circles, etc.)
  • Coordination of internal and external communication (employee magazine, TV, press inquiries, etc.)
  • Coordination of personnel processes and organizational changes
  • Ad hoc tasks

DHL Parcel Europe: Performance & Programs

This department is responsible for strategy implementation and business integration of the existing Parcel Europe network of countries.

Key activities are:

  • Drive strategy implementation of DHL Parcel Europe
  • Push forward the strategy development with regards to the integration of the Parcel Europe network
  • Manage the interface between countries and central functions of Parcel Europe
  • Monitor and improve business performance

DHL Freight: Innovations & GoGreen

This area deals with the support of innovation projects, digitization activities and the implementation of the Group-wide environmental protection program GoGreen

The focus is on:

  • Implementation of the "GoGreen" program and promotion of good practice sharing at DHL Freight through
    • development of a communication plan
    • development and updating of information materials and tools
    • introduction of a good practice sharing process
  • Implementation of the "Digitization Roadmap" at DHL Freight
  • Support of innovation projects such as the terminal of the future through the development of a vision, search for providers, further development of pilot ideals

We have also published this position in the functional area of marketing.

DHL Supply Chain – Global Solutions Design

The Global Solutions Design function with its more than 300 logistics experts, is responsible for the design of optimal supply chain solutions. Key activities are:

  • Overall project management – managing a portfolio of various strategic projects to establish global standards, processes and tools for the Global Solutions Design function
  • Develop & maintain global communication & knowledge management for Global Solutions Design, in particular for Global Solutions Design Practices which are international groups of subject matter experts in certain fields such as automation or supply chain consulting
  • Strategic resource development – supporting the design and implementation of a globally consistent approach to resource development as part of our Solutions Design Excellence program

Customer Solutions & Innovation (CSI): Business Development for Life Science and Healthcare

The Life Science and Healthcare (LSH) Sector looks after the approximately 20 top accounts in the Pharmaceutical and Medical Devices industry. We aim to improve the supply chain of our clients in this industry via a consultative selling approach and take care of development of new services and solutions when looking at the trends in the LSH industry. Examples are solutions for Clinical Trials, Warehouse First time outsourcings and transportation. A recently started trend in this industry is the impact of Digitalization and E-Commerce.

A possible project for the first program phase might be:

  • Development of a market strategy and a go to market plan for the Life Science & Healthcare eCommerce sector:
    • Market observation & analysis
    • Identification of meaningful markets
    • Search the existing services and solutions
    • Development of a market entry plan

We have also published this position in the functional area of sales.

All positions are located in Bonn.

Requirements

If you are interested in this area, you must possess outstanding analytical and conceptual abilities proven by exceptional results from your university career. You will be a good team player, you are solution oriented, creative, and have strong communication skills. Ideally you already gained first practical experience in the area of business consulting, marketing or logistics. Flexibility and above-average willingness and ability to work under pressure round up your profile.

Corporate Functions

The functional area "Corporate Functions" comprises various functions, activities and initiatives which are of Group-wide relevance.

International positions in 2018

Corporate Procurement

This area is responsible for the definition and implementation of the corporate procurement strategy.

Key activities are:

  • Global Sourcing Activities for the areas of transportation and IT/Telecom
  • Market study including local regulations
  • Process optimization within procurement
  • Support in tenders

Corporate Real Estate

Corporate Real Estate (CRE) is responsible for the global management of all real estate activities of the group. We are among the world’s largest private logistics property operators, managing about 29 million m² of real estate in about 12,000 locations globally. Our global team consists of 270 real estate experts. We govern real estate with global competence and deliver solutions locally. Main focus of our central activities is digitalization of processes as well as application of new media and tools for the efficient analysis and presentation of real estate relevant data. For this area we are currently looking for support.

Typical tasks are:

  • Digitalization of processes
  • Development of dashboards for real estate data
  • Update of the Corporate Real Estate strategy
  • Participation in / leading new projects
  • Preparation and analysis of business cases
  • Preparation of ad hoc queries

All positions are located in Bonn.

Requirements

Strategic and innovative thinking are part of your strengths. Additionally, you possess strong conceptual and solution-oriented abilities. You are very good in communicating and convincing others. You like to take on responsibility.

For the area of procurement negotiation skills in an international environment, poise, an affinity for numbers and facts, as well as a solution-oriented approach should round up your profile.

For the area of real estate you have an affinity for data, data analysis, and the application of new media and tools. Ideally, you have a good background in Real Estate and Finance. You should have a relevant theoretical background and first practical experience in real estate management.

Finance

As competence center Finance, this area lays the foundation for the successful management of the company – on a corporate as well as divisional level. Timely, high-quality information ensures transparency and makes a proactive contribution to the company’s success. Furthermore accounting and reporting systems are developed and run in this area.

International positions in 2018

Business Process Outsourcing Statutory Pension and Pension International

This area ensures the punctual payment of the pension to 20 million retirees worldwide.

We are looking forward to your support for the following projects:

  • Collaboration in the project management of a large IT change project, which includes the adaptation of the processes, procedures and technology.
  • Within the scope of business process outsourcing: development and coordination of the solution design (including operating model, commercial model and offer for a customer) and implementation of the customer.
  • Analysis of legal novelties in social law and the Federal Authorities for Digitization: Evaluation, derivation and coordination of measures within the Group, with clients and specialist ministries and, if necessary, management of the implementation project.

We have also published this position in the functional area of Project Management IT.

Global Business Services: Accounts Receivable

The department Accounts Receivable (AR) is a part of the Shared Service Center Accounting. The main AR tasks are to process incoming customer payments and book advice files, process dunning and payment runs, research and answer customer queries and collect outstanding receivables in direct customer contact.

A possible project for the graduate could be:

  • The development of an overarching AR Process Framework to serve the purpose of customer-centricity and quality leadership, offering a standardized and quality-ensured AR toolbox. External customers would similarly benefit from the AR Process Framework as they would receive identical and reliable services throughout all divisions
  • The project includes process documentation (As-Is), definition of To-Be processes, a fit-gap analysis, the discussion of gaps internally and with business partners plus negotiating a sustainable result and putting it into practice.
  • All positions are located in Bonn.

    Requirements

    If you are interested in this area, you should be able to think analytically and enjoy working with numbers in detail. You should be a self-confident individual as you will have contact to various, quite skeptical stakeholder. Additionally, you are able to handle freedom in working independently and you are having great commitment.

Human Resources

This area serves as the strategic partner for the divisions and supports them in the areas of personnel processes, personnel development, compensation, labor law and personnel controlling. Herewith, the area of HR strongly contributes to the goals of our strategy 2020 “Focus.Connect.Grow.”

International positions in 2018

Corporate Center: HR Analytics & Reporting

This area deals with all questions concerning the topic of data analytics in the HR area as well as reporting of HR key figures for the entire Group; from data quality, through the management of HR reporting platforms to the year-end audit.

The main tasks are:

  • Execution of own analysis projects: definition of focus points and problem identification in the business; development of the data basis and independent development of an analysis model to explain the problem and the understanding of the data; regular alignment with the stakeholders; presentation of results
  • Set-up of HR Scorecards & Dashboards with business partner
  • Group-wide external and internal reporting of personnel figures
  • Management of HR reporting platforms

Location: Bonn

Requirements

If you are interested in this area, you should have strong analytical skills and good to very good statistical knowledge. You should be safe in dealing with SPSS and MS Office. Solution orientation, negotiation skills and secure performance round up your profile. In addition, a high quality claim, a very precise and structured working method and working in the team is for you self-evident.

We are looking for graduates with a master's or diploma degree in statistics (eg psychology, mathematics, business administration).

Marketing

This area comprises the development of products and services, marketing concepts and all activities to ensure a successful commercialization of our services. Here, a strong customer focus and professionalism are important.

The Post - eCommerce - Parcel Division (PeP) is well established in Germany as a top-quality provider of a broad range of letter mail services under the Deutsche Post brand and e-commerce and parcel services under the DHL brand. In addition we offer innovative solutions for business and private customers in the extended digital communications market.

DHL Freight is one of the leading road freight providers. Our network includes more than 160 terminals across Europe, parts of the Commonwealth of Independent States (CIS), North Africa, the Middle East and North America. With our road freight expertise, our terminal network, special services such as customs, trade fairs & events and branch-specific solutions, we simplify complex transport processes for our customers.

International positions in 2018

DHL eCommerce: Product Management Cross Border (International Program)

DHL eCommerce provides international and domestic e-commerce services in selected markets across the Americas, Asia Pacific and Middle East / Africa. The service portfolio includes the dispatch of international parcels and packets as well as services in the area of e-fulfillment and e-facilitation. This sector is responsible for cross-border services.

The focus is on:

  • Support of strategy development for new products / services (market research, data analysis)
  • Development of new product concepts in collaboration with regional teams
  • Management of global projects

We have also published this position in the functional area of Operations.

DHL Freight: Innovations & GoGreen

This area deals with the support of innovation projects, digitization activities and the implementation of the Group-wide environmental protection program GoGreen

The focus is on:

  • Implementation of the "GoGreen" program and promotion of good practice sharing at DHL Freight through
    • development of a communication plan
    • development and updating of information materials and tools
    • introduction of a good practice sharing process
  • Implementation of the "Digitization Roadmap" at DHL Freights
  • Support of innovation projects such as the terminal of the future through the development of a vision, search for providers, further development of pilot ideals

We have also published this position in the functional area of Business Development / Strategy.

DHL Freight: Central Marketing

The particular focus of this area is to support the Central Sales Team with the development of marketing materials, activities and campaigns. Additionally, the department is closely working with Country Marketing Managers to support the successful localization and activation of centrally produced marketing materials and campaigns.

The main task are:

  • Support the development of Sales & Marketing collateral - consisting of sales presentations, brochures, roll-up banners, sales briefings, giveaways and ensure that Sales & Marketing materials are kept up to date
  • Support the design and run of integrated marketing communications campaigns to promote new or existing services, features or solutions
  • Closely work with the Country Marketing Managers to localize and activate the campaigns; monitor countries engagement and campaign success
  • Manage the relation with external and internal providers including advertising agencies, giveaway production companies and printing houses
  • Manage the central conferences & events agenda for DHL Freight and ensure the development of marketing materials for such events including exhibition space / booths, printed materials and giveaways
  • Organization and coordination of customer events
  • Support the activation of Global Partnerships (e.g. Formula 1, Volvo Ocean Race, Fashion weeks)
  • Support the development of DHL Homepage
  • Distribution of quarterly DHL Freight digital customer magazine including reporting
  • Creation and distribution of central customer e-mailings (DotMailer)
  • Support further ad-hoc marketing requests from Central Sales Team and Countries as required

All positions are located in Bonn.

Requirements

If you are interested in the Marketing area, you should have a strong customer focus. Additionally, you should be a creative person with a high degree of independency. You have remarkable analytical and conceptual skills. Very good communication and presentation skills, as well as persuation skills round up your profile.

Operations

This area covers all strategic and operational activities of our transport and logistics business in the company’s division Post – eCommerce - Parcel. Key elements of success in this business include a high degree of standardization and continuously high process quality.

The Post - eCommerce - Parcel Division (PeP) is well established in Germany as a top-quality provider of a broad range of letter mail services under the Deutsche Post brand and e-commerce and parcel services under the DHL brand. In addition, we offer innovative solutions for business and private customers in the extended digital communications market.

DHL Freight is one of the leading road freight providers. Our network includes more than 160 terminals across Europe, parts of the Commonwealth of Independent States (CIS), North Africa, the Middle East and North America. With our road freight expertise, our terminal network, special services such as customs, trade fairs & events and branch-specific solutions, we simplify complex transport processes for our customers.

International positions in 2018

DHL eCommerce: Product Management Cross Border (International Program)

DHL eCommerce provides international and domestic e-commerce services in selected markets across the Americas, Asia Pacific and Middle East / Africa. The service portfolio includes the dispatch of international parcels and packets as well as services in the area of e-fulfillment and e-facilitation. This sector is responsible for cross-border services.

The focus is on:

  • Support of strategy development for new products / services (market research, data analysis)
  • Development of new product concepts in collaboration with regional teams
  • Management of global projects

We have also published this position in the functional area of Marketing.

DHL Freight: Terminal based Operations

This area is responsible for the optimization of network planning, as well as the revenue, quality and resource management.

Possible projects for the graduate could be:

  • Standardization of network equipment, e.g. forklifts; including cooperation with suppliers
  • Optimization of process staffing in warehousing and terminals

Location: Bonn

Requirements

If you are interested in this area, you should have a strong interest in logistics topics, ideally with first experiences in a logistics area. You have strong communication skills and like to work independently. Furthermore, pragmatism, being an excellent team player, flexibility, and willingness to go the extra mile are important.

Project Management IT

Among others, this area covers the following functions: The creation of system concepts for internal and external clients, the development and deployment of defined system concepts as part of project execution, and follow-up support as well as modification of the system landscape.

The Post - eCommerce - Parcel Division (PeP) is well established in Germany as a top-quality provider of a broad range of letter mail services under the Deutsche Post brand and e-commerce and parcel services under the DHL brand. In addition, we offer innovative solutions for business and private customers in the extended digital communications market.

International positions in 2018

DHL Parcel Europe: Application Management

This area is responsible for the planning, design and realization of IT solutions. The main tasks are the steering of the IT requirements management as well as the strategic consulting of the internal business partners in all questions regarding the existing system architecture.

  • Planning, design and realization of IT solutions
  • Steering the IT requirements management
  • Strategy consulting of the internal business partners in all IT-related issues
  • The management and implementation of integration projects
  • Ensuring performance and availability as well as the technological development of the existing infrastructure
  • Steering and coordination of external service providers
  • Preparation and execution of trainings and workshops for users

Business Process Outsourcing Statutory Pension and Pension International

This area ensures the punctual payment of the pension to 20 million retirees worldwide

We are looking forward to your support for the following projects:

  • Collaboration in the project management of a large IT change project, which includes the adaptation of the processes, procedures and technology.
  • Within the scope of business process outsourcing: development and coordination of the solution design (including operating model, commercial model and offer for a customer) and implementation of the customer.
  • Analysis of legal novelties in social law and the Federal Authorities for Digitization: Evaluation, derivation and coordination of measures within the Group, with clients and specialist ministries and, if necessary, management of the implementation project.
  • We have also published this position in the functional area of Finance.

    All positions are located in Bonn.

    Requirements

    The Project Management IT area is known for its particularly innovative thinking and its customer-focused approach that is carried out under consideration of the optimal use of resources. If you are interested in this area, you should to be able to think in a process-oriented and analytical way and should have broad IT knowledge. Strong communication and social skills round up your profile.

Sales

This area comprises all sales activities to win and care for our customers. Here, a strong customer focus and professionalism are important.

The Post - eCommerce - Parcel Division (PeP) is well established in Germany as a top-quality provider of a broad range of letter mail services under the Deutsche Post brand and e-commerce and parcel services under the DHL brand. In addition, we offer innovative solutions for business and private customers in the extended digital communications market.

Customer Solutions & Innovation (CSI) is DHL's cross-divisional commercial and innovation unit. We are responsible for managing about 100 of DHL's largest and most strategically important customers on behalf of all DHL business units. Furthermore, we are managing the central innovation activities from our DHL Innovation Centers in Troisdorf and Singapore.

International positions in 2018

Post: Sales Europe

Sales Europe provides easy and affordable international postal services to European business customers for their letters and light-weight goods. With our experience in cross border dialogue marketing, business mail and the packet market, we support our customers in their international doing.

Key activities are:

  • Creating Performance Reports & implementation of these reports across several countries with specific adaption needs
  • Steering several projects: acquisition, solutions building & implementation
  • The work contains elements of financial and Sales reporting, process optimization, Sales and customer support and performance analysis
  • It involves a strong communication aspect as dealing with numerous stakeholders in a cross-functional environment

Customer Solutions & Innovation (CSI): Business Development for Life Science and Healthcare

The Life Science and Healthcare (LSH) Sector looks after the approximately 20 top accounts in the Pharmaceutical and Medical Devices industry. We aim to improve the supply chain of our clients in this industry via a consultative selling approach and take care of development of new services and solutions when looking at the trends in the LSH industry. Examples are solutions for Clinical Trials, Warehouse First time outsourcings and transportation. A recently started trend in this industry is the impact of Digitalization and E-Commerce.

A project for the first program phase might be:

  • Development of a market strategy and a go to market plan for the Life Science & Healthcare eCommerce sector:
    • Market observation & analysis
    • Identification of meaningful markets
    • Search the existing services and solutions
    • Development of a market entry plan

We have also published this position in the functional area of Business Development / Strategy.

All positions are located in Bonn

Requirements

If you are interested in the Sales area, you should have a strong customer focus. Additionally, you should be a person with a high degree of independency. You have remarkable analytical and conceptual skills. Very good communication and presentation skills, as well as persuasion skills round up your profile.

Application process

Our application process is transparent and easy-to-understand, so you’ll always know where you are.

  • Online application
  • Online assessment
  • Telephone interview
  • Recruiting Day
  • Job offer

Online application

To apply to the GROW Program, the first thing you need to do is fill out an application form. You’ll also need to provide your university transcripts, CV and letters of recommendation from any internships or other roles you’ve done. Ideally, these documents should be in pdf file format. Once we receive your application, we will send you a confirmation email.

From now on you have the possibility to register for the GROW Program before the application period starts.

Online assessment

Takes place after the online application

If we think you’d be a good fit, we’ll invite you to take an online assessment.

The test lasts around 60 minutes.

Telephone interview

Assuming you make it successfully through the first two stages, we’ll invite you to participate in a telephone interview.

The interview lasts around 45-60 minutes.

Recruiting Day

If the telephone interview goes well and no issues arise when screening your documents, we’ll invite you to an assessment center. This will give us a chance to analyse your strengths and your potential, and determine whether you are right for our graduate program. You’ll also get to meet other applicants and potential managers.

Job offer

Once we’ve finished assessing everyone, we’ll make our decisions. If we think you’re the kind of person who can thrive with us, we’ll offer you a job before the assessment centre is out. Once you sign the contract, we’ll then warmly welcome you to the program.

Testimonials

FAQs

How does this graduate program differ from direct entry?

GROW is a development program for graduates and young professionals that enables them to learn about various business sectors. Through the many events of the program, such as the joint kick-off, you can quickly build up a cross-divisional and cross-functional network. A set of training and individual career counseling helps you with your development. This is in contrast to direct entry where you commit yourself to a specific area of the company from the very beginning.

How much will I earn as a graduate on the GROW Program?

The current salary is 44,000 EUR.

Is the GROW Trainee Program offered in countries aside from Germany?

Our 18-month trainee program only takes place in Germany. You can learn about additional trainee programs on our careers website at: www.dpdhl.jobs/students-and-graduates

Does the GROW Program include work in another country?

When applying for the program, you can choose between two different tracks: national or international. The national GROW Program is conducted solely in Germany. The international GROW Program includes a stay of 3 months in one of our worldwide locations. Apart from that, the concept and schedule of the programs are the same.

Is there a maximum age for applicants?

The GROW Program is designed for university graduates and people just starting their professional careers. There is no specific age limit.

Your contact to GROW

For any questions please contact our recruiting team:

grow@dpdhl.com
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