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Application & Support

Here you’ll find everything you need to know about how to start your career with DHL.

We want your application to have the best chance of success. So we’ve outlined the application process, given you tips on how to write a memorable application and answered commonly asked questions about applying for a job with us.

Application process

The exact application process you experience will depend on a number of factors: the role, the location and the division or business area. In one location, for instance, you might experience a telephone interview and a personal interview, while in another location you might only experience a personal interview.

Regardless of the individual steps involved, the aim of the process is the same: to get to know each other better. With that in mind, here’s an example of how your application process at DHL could work.

  • Online application
  • Telephone interview
  • Personal interview
  • Assessment center
  • Onboarding

Online application

Online application

The best place to search for jobs is at Once you’ve found a role you’re interested in, click ‘Apply’. You’ll then be able to fill out your application and upload any relevant documents, such as your CV and letters of recommendation (ideally, in pdf file format).

As soon as you submit your application, you should receive an automatic email from us confirming that we have received it. We’ll then review your application to see if your skills and qualifications fit the role.

Telephone interview

Telephone Interview

If your application matches the requirements of the role, we’ll invite you to the next stage of the process, which could take the form of a telephone interview with a member of our team. This will allow us to further assess your abilities and gain a better sense of who you are.

Personal interview

Personal interview

Depending on the role and location, the next stage could be to invite you to a personal interview with HR and/or the hiring manager. This will be an opportunity to talk more in-depth about your skills and experience and to show us your personality.

Assessment center

Assessment center

For some roles, you may be required to attend an assessment center. Each assessment center is different, but you can expect various practical challenges and team exercises. You’ll also have the chance to meet fellow applicants and senior leaders from our business.



The final stage of the application process is onboarding. This includes filling out various paperwork and signing your contract. We’ll also send you additional information to help you prepare for your first day – and what we hope will be the start of an amazing journey with DHL.

Tips for writing the perfect application

Your application is vital to any new career move. Along with your cover letter and letters of recommendation, it’s the only thing your potential employer knows about you. So it’s important to get it right.

Every application should meet three requirements: being orderly, well structured and complete. If you really want it to stand out, it should also be personal.


Check what you write for any spelling or grammatical mistakes. Once you’ve checked it, check it again. If for some reason you need to apply via post, pay attention to the material you’re using. Wrinkled or sticky paper won’t impress anyone. It should be noted, however, that we much prefer online applications!

Well structured

Your cover letter should provide important information, concisely. Which position are you applying for? Why are you interested in the job? What makes you especially qualified?


The job description lists all documents you need to provide as part of your application. In most cases this means a cover letter, a CV and relevant letters of recommendation. If your application doesn’t include these documents, it’s not ready to send.


Mentioning your hobbies and personal interests on your CV is a great way for us to get a better sense of who you are. Also, if you really want to impress us, include a ‘letter of motivation’. Tell us why you want to work for us, how you could help us out and any skills you have that you think would be particularly useful in your role.

What to expect during a job interview

To help you prepare for your interview, here’s an example of what your interview might look like. It should be noted, however, that it’s slightly different for each vacancy.

  • The interview will usually last between 30 and 60 minutes. In most cases, an employee from the department you applied to will be present, along with someone from HR.

  • In most cases, we’ll start by asking questions about your CV. You’ll have the chance to describe in detail the stages of your career that have been most important to your development.

  • We’ll then ask specific questions about your professional experience, such as: what were your responsibilities and what did you enjoy about them? What are your strengths? In what ways could you improve? Why are you especially qualified for the role?

  • Finally, we’ll ask about your current situation. Why you are looking to move, how you can contribute to our success right now, any preferences you have within DHL, etc… Anything that will allow us to figure out whether this is the right role for you!


Anything else you want to know about our application process? This list of frequently asked questions is a good place to start.

What does the abbreviation DHL mean?

The abbreviation stands for Adrian Dalsey, Larry Hillblom and Robert Lynn, three US businessmen who formed the company in 1969.

Can I Receive Professional Training Within DHL?

We want our personnel to continually develop. That is why we offer our employees an extensive selection of professional and personal development opportunities. Through various on-site training programs, as well as on our online learning portal, we offer a wide range of opportunities for further education, training and development. On-the-job training that’s crucial for you to gain skills, plus knowledge and certification to support you in responding better to the demands of your job is also provided. Driver-training courses and other traffic-safety programs as part of DHL’s Road Safety Code are also available.

Which Career Paths Are Available Within DHL?

At DHL, you have all the opportunities you’d expect to be offered by a global company. This includes transfers between corporate divisions as well as assignments abroad.

How Does the Selection Process Work?

The selection process within DHL is decentralized and divided into several phases. This means that our business divisions organize their respective selection process independently. Depending on the job, different selection tools (e.g. interviews, assessment centers or applicants' days) may be used.

Do you offer part-time jobs to students and who is responsible for such applications?

You can find all available roles, including internships and casual jobs, by searching right here on this site:

What makes it special to work here?